Where Minor Adjustment = Big Improvement

Sometimes we need to adjust the car radio dial a little to avoid crackly interference and receive a cleaner signal.  A minor adjustment, a millimetre or two to the right or left, can make all the difference.  When that wireless radio signal is being affected by external interference, there is an audible impact; our personal antennas (our ears) pick that up and we go about trying to improve it.

So how do we achieve that with WiFi?  How does one make those slight, minute adjustments that may improve wireless performance by 20%?

Professional Analysis is the answer.  The ability to understand the data presented by specialised software allows wireless network professionals to know where to make those minor tweaks that result in measureable performance improvements.

The key thing to realise here is that the solution maybe quite simple but the general user just doesn’t have the toolsets or the knowledge to find those simple settings to tweak.

Remember the old story of when a factory called a guy to fix a sudden stop in machinery; he came in, examined it, then used a hammer to tap a particular point and bingo, everything started working. His subsequent bill of $200 for the work was questioned.  His simple response, “For the tap, $10. For knowing where to tap, $190.”

 

 

802.11ac – Is it worth the investment? Part 1 of 2.

Why would you invest in 802.11ac technology?

It’s a good question, and a common one.  For most businesses to invest in 11ac (IEEE 802.11ac), the business value of the technology needs to be measured.  This can be hard.  To assist us, it is worthwhile to set a baseline. Before we look at that however, just what is 802.11ac?

In a nutshell, it is the latest technology advancement in the IEEE standard for Wi-Fi performance or speed. Before this, there was [IEEE 802.11] a,b,g and n.  Each amendment progressively supplies faster, more efficient service to Wi-Fi clients and consequently better performance for all over a wireless medium.  From a business standpoint, you may ask how faster Wi-Fi helps your productivity?  I will attempt to answer that below.

Back to the baseline.  The baseline can be measured in two parts.

  • First, we can look at which stage of evolution your business Wi-Fi is at.
  • Second, we note which benefits 11ac can bring to an organisation’s network and what it promises in the future.

With the first part, your business may be one of three places right now:

  1. There is no existing wireless solution but there is a new business need that requires it.
  2. The business has an existing Wi-Fi installation that is over three years old and due for an upgrade. Or it is opening a new site with no Wi-Fi and is considering deploying the latest Wireless Access Points there.
  3. The business needs cutting edge technology.  It has a relatively recent installation of 802.11n and is looking to take advantage of the latest Wi-Fi enhancements in 11ac.

The second part of the baseline is understanding that 11ac technology is essentially coming in two waves.  Wave 1, the 11ac that we can buy today, provides at least a 30% speed increase over 802.11n, sometimes even 150% – but this comes with lots of caveats – more on that later. Wave 2, where the promise of the real spectacular is (at least to Wi-Fi professionals like myself), are anticipated to be released by some enterprise wireless manufacturers sometime in 2015.

Why is the speed increase important?  More throughput usually equals higher productivity.  Users can do their work faster if they are not waiting to “use” the network.  Unlike the dedicated network cable connected to your laptop with all that bandwidth just for you, wireless is a shared medium; where only one device can talk at one time and where all devices connected to the same Wi-Fi Access Point queue up, to send and receive traffic on it.  The speed increase means that devices with faster technology use the shared medium for less time to send the same amount of data.  Basically, you’re on and off faster which means a quicker performance for everyone.

So faster speed = better productivity.  But to a business, it must examine the material benefit: if my Wi-Fi transfers data say, 50% faster than before, does that provide any real value?  If I sit at my desk sending emails, preparing documents and browsing the web, is this network performance increase going to equate to markedly improved productivity on my part?  Perhaps not.  If the Wi-Fi is doing a lot of file transfers, video/voice or other downloads, then yes. I believe it is something that only each organisation can calculate for themselves.

It all ties back to the “Should I invest” question: the answer is entirely dependent upon where your business is at in the adoption of wireless.  I will talk about this in Part 2.

 

 

Enterprise Wi-Fi differences

Although not obvious, there are substantial differences to Enterprise or Corporate-grade Wi-Fi to those systems for Home/SOHO use.

For a user, these differences can be transparent.  For them it is business as usual: a password gets entered and their devices are able to connect to the Wi-Fi network.  For a business, there are valid features in enterprise grade equipment that are of important, if not essential, operational use.

To many mid-size to large organisations, requirements are usually more demanding to those of the SOHO/SMB market. The most common needs for wireless services in a corporate environment typically include the following.

  1. Coverage, Capacity and Density – servicing many clients in a contained area or vice versa.
  2. Differentiated services experience – to support critical business applications, BYOD or Guest-only WiFi for visitors.
  3. Performance and reliability – an exemplary user experience regardless of numbers and loading on the network.
  4. Advanced security – leveraging centralised authentication and dynamic data encryption for users, plus network-wide protection through wireless intrusion detection systems.
  5. Network Integration – a seamless service across wired & wireless networks.
  6. Support – the supported environment is consistent with existing operations.
  7. Centralised Management and Reporting – global visibility from one portal; leveraging common toolsets, processes and metrics to produce business performance objectives.

Most of these deliverables can only be achieved with enterprise-grade wireless solutions.  SOHO devices, as the name suggests, are otherwise perfect for a single instance of a small or home office, but do not have the ability to scale or to offer enterprise features.

In the end, its worth considering your business requirements from a different perspective.  It’s possible that you may arrive at a solution that was not expected.